At Emri Journey, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, and email address, collected when you place an order or contact us.
- Order Details: Items purchased, shipping address, and delivery preferences.
- Device Information: IP address, browser type, and browsing behavior (used to improve user experience).
2. How We Use Your Information
Your information is used to:
- Process and deliver orders
- Communicate about your order or respond to inquiries
- Improve our website and customer service
- Send promotional emails (only if you opt-in)
3. Payment Information
Emri Journey currently accepts Cash on Delivery (COD) as the only payment method. We do not collect or store any credit/debit card or online payment information.
4. Data Security
We implement reasonable safeguards to protect your personal information. While no method is 100% secure, we are committed to keeping your data safe.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Information may be shared with delivery partners solely for order fulfillment purposes.
6. Your Rights & Opt-Out Instructions
You have the right to:
- Access or correct your personal information
- Request deletion of your personal information
- Opt out of promotional communications at any time
To opt out, simply:
- Click the “unsubscribe” link in any promotional email
OR - Email us at [email protected] with the subject line “Opt-Out Request”
We will process your request within 5 business days.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: [email protected]